Terms of Service

1. Acceptance of Terms

By creating an account or using InfluencerMetric, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the platform.

2. Eligibility

You must be at least 16 years old to use InfluencerMetric. By using the platform, you represent that you meet this requirement and that you are not located in a country subject to applicable trade sanctions or restrictions.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity under your account. Notify us immediately of any unauthorized access at welcome@influencermetric.com.

4. Instagram and Social Account Integration

InfluencerMetric allows creators to connect their Instagram accounts via Meta's Instagram API. By connecting your Instagram account, you:

• Authorize InfluencerMetric to access your Instagram profile data, follower counts, and engagement metrics as described in our Privacy Policy
• Confirm that you are the legitimate owner of the connected Instagram account
• Acknowledge that InfluencerMetric will display your Instagram statistics to brands on the platform
• Understand that you can disconnect your Instagram account at any time from your account settings

Our use of Instagram data is governed by the Meta Platform Policy. We do not post, publish, or modify content on your Instagram account without explicit action from you.

5. Prohibited Conduct

• Providing false or misleading information, including fake follower counts or engagement metrics
• Using the platform for spam, fraud, or illegal activities
• Attempting to circumvent platform fees by transacting off-platform
• Sharing another user's private information without consent
• Uploading malicious code or interfering with platform security
• Connecting social accounts that you do not own or have authorization to use

6. Payments and Fees

All transactions are processed through the platform. Platform fees are deducted automatically (10% from brands, 5% from creators). Funds are held in escrow until work is approved. We reserve the right to withhold payment if fraud is suspected.

7. Content

You retain ownership of content you create. By posting on InfluencerMetric, you grant us a license to display and promote your content within the platform. You are responsible for ensuring your content does not infringe third-party rights.

8. Dispute Resolution

Disputes between brands and creators are handled through our built-in ticket system. We will review evidence from both parties and make a binding decision within 48 hours. Our decisions on disputes are final.

9. Termination

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice. You may delete your account at any time from Account Settings. Upon deletion, all your data including connected social accounts will be removed per our Privacy Policy.

10. Limitation of Liability

InfluencerMetric is provided "as is". We are not liable for indirect, incidental, or consequential damages arising from your use of the platform, including any issues arising from social media platform API changes or disruptions.

11. Governing Law

These terms are governed by applicable law. Any disputes shall be resolved through binding arbitration or the courts of competent jurisdiction.

12. Changes to Terms

We may update these terms from time to time. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the updated terms.

13. Contact

Questions about these terms: welcome@influencermetric.com