We answer. Within 24 hours.
Any complaint about content, privacy, payments, or conduct on InfluencerMetric goes to a named officer — as required by the IT Rules, 2021 and the DPDP Act, 2023.
Grievance Officer
Nahid Saleem
InfluencerMetric, Mumbai, Maharashtra, India
How to file a complaint
Include your account email, what happened, and any links or screenshots.
Timelines we're bound to
Acknowledgement within 24 hours. Resolution within 15 days of receipt, per the IT (Intermediary Guidelines) Rules, 2021.
Privacy & data requests
For DPDP Act rights (access, correction, erasure, consent withdrawal) write to privacy@influencermetric.in or see our Privacy Policy and data deletion page.
If you are not satisfied with the resolution, you may escalate under applicable law — including to the Data Protection Board of India for personal-data matters under the DPDP Act, 2023. Payment-related complaints follow the Refund & Cancellation Policy.